customer service
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Travel & Tourism
Airline Service A Comprehensive Look
Airline service, from the moment you book your flight to the moment you step off the plane, is a complex…
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Business Operations
Hawaii Operator Returns to Work
A Hawaii operator gets back to work after a period of absence. This return marks a significant step for the…
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Business
Agent Specialization Key Trend
Agent specialization is key and a sign of the times, marking a significant shift in how we approach work. It’s…
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Travel
Agents Keeping Busy Storm Rebookings
Agents keeping busy with rebookings in aftermath of storms is a critical issue impacting the travel industry. Severe weather events…
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Business
Agents Happier After Duffys First Year
Agents happier after duffy first year at the helm of carnival – Agents happier after Duffy’s first year at the…
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Client Management
Agents Busy Rebooking Premier Clients A Deep Dive
Agents busy rebooking premier clients is a significant trend, revealing the crucial role of client retention and relationship management in…
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Aviation
Agents 0 Airlines 0 The Future of Flight
Agents 0 airlines 0: The future of air travel is rapidly evolving, and the role of human agents is changing.…
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Customer Service
Agent Expertise A Consumers Lifeline
Agent expertise could prove invaluable to overwhelmed consumers, offering a lifeline in a sea of confusing products and services. This…
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Customer Support
Advisors Can Help Ease Long Hold Times
Advisors can help ease long hold times, transforming frustrating wait times into positive interactions. Imagine a world where customers don’t…
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Business
ACV Opens Call Center in Florida
ACV opens call center in Florida, marking a significant expansion into the state’s vibrant business landscape. This new facility promises…
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